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Cobalt Software Platform - Mark43
Mark43's Cobalt software platform unites a set of law enforcement tools securely...

Security Policy and the Cloud

Ask The Expert

Mark Rivera

FBI-CJIS Security Policy Compliance Officer

Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.

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Product Patrol

e-Desk

Company: Entropy USA

February 27, 2012

Entropy USA's e-Desk kiosk is the vision of a Chicago-area police detective to develop a more efficient way of handling citizen traffic inside police stations. Together with Entropy USA, the kiosk acts as an assistant to desk officers during high-traffic hours or when the front desk is closed. It allows citizens with general inquiries to get the answers they need, while allowing desk officers to focus on higher priority cases. e-Desk is extremely user friendly, allowing for quick navigation, which then leads to quick answers. The software can be completely customized for every department's specific needs, and can be updated at any time.

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