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Mark43's Cobalt software platform unites a set of law enforcement tools securely...

Transforming Police Reporting with Speech Recognition Technology

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Wednesday, November 28, 2018 -- 11:00 AM PT/2:00 PM ET

An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork*, are turning to smarter tools, such as speech recognition solutions, to help transform their police reporting workflows.

Join us on Wednesday, November 28, 2018 at 2:00 PM ET to hear why these law enforcement professionals are embracing smarter tools to complete higher-quality reports and move mission-critical information within the CAD/RMS faster and more efficiently – all by voice.

This discussion will provide you with an understanding of:

  • What law enforcement has to say about current reporting processes
  • Why officers, especially recruits, want smarter tools to help with police paperwork
  • Why manual reporting has a negative impact on report accuracy and productivity and can hinder criminal proceedings
  • How departments can speed up data entry within the CAD/RMs and move mission-critical information more accurately and efficiently
  • How speech recognition technology can help increase officer safety and improve situational awareness and productivity on patrol
  • Why embracing smarter technology increases community visibility, and minimizes costs

Learn how your department can make incident reporting faster, safer and more complete by registering for our webinar today.

*Role of Technology in Law Enforcement Paperwork Survey 


Eric La Scola, Product Marketing Manager, Dragon, Nuance

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Demystifying the Convergence of LTE and LMR Networks for First Responders

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Thursday, December 6, 2018 -- 11:00 AM PT/2:00 PM ET

Narrowband Land Mobile Radio (LMR) networks and user radio equipment have been the cornerstone of mobile communications for First Responders for decades. The trend from traditional analog to more robust wireless broadband networks in recent years has improved the overall accessibility but questions remain on whether the new networks can provide all the required capabilities First Responders need to do their job.

Increasing demand for bandwidth intensive applications such as video, advanced mapping and analytics, alongside critical voice communications has been driving adoption of broadband LTE cellular networks, such as FirstNet.

Join our panel of industry experts for this insightful 60-minute webinar as they discuss the critical differences between LMR networks and LTE networking, how these technologies can successfully co-exist, and explore the future of critical communications for First Responders.

In this webinar, you will learn:

  • Current and future industry trends for LTE and LMR technologies
  • Challenges and obstacles with the convergence of technologies
  • Real-life examples of successful hybrid communication strategies for First Responders
  • Recommendations for future proofing your agency; adoption of new technologies and how to bridge the gap


Tony Morris, VP North American Sales, Enterprise Solutions, Sierra Wireless

Jesus Gonzalez, Analyst II, Critical Communications, IHS Markit

Ken Rehbehn, Principal Analyst, Critical Communications Insights

Andrew Seybold, Senior Partner, Andrew Seybold Inc.

Product News

NC School to Deploy Automated Shooter Detection and Response System

September 16, 2018  | 

Shooter Detection Systems (SDS), a leading K-12 school gunshot detection solutions provider, and CentralSquare Technologies, a leading public sector software and information technology solutions provider, announced plans to develop and install what they're calling the first gunshot detection sensor system with integrated 911 call automation designed specifically for a school campus at Phoenix Academy, a charter school located in High Point, N.C. Programmed to reduce response time and save lives in the event of an active shooter incident, the advanced platform is expected to be fully installed and activated in early 2019, with the support of integration partner Johnson Controls.

The first-of-its-kind scholastic detection and response system aligns SDS’ Guardian Indoor Active Shooter Detection System with CentralSquare’s Computer Aided Dispatch (CAD) System, offering Phoenix Academy a comprehensive and streamlined security upgrade that notifies both individuals inside the school and local police and responders of an active shooter. Initially, Phoenix Academy plans to integrate the SDS and CentralSquare joint technology across three campus buildings, with additional installations possible at a later date.

“Together, with our partners CentralSquare and Johnson Controls, we applaud the Phoenix Academy’s commitment to introducing state-of-the-art technology as a part of its evolving safety plans,” said Christian Connors, CEO of Shooter Detection Systems. “As the first public venue in North Carolina and first school in the nation to combine the Guardian and CentralSquare CAD Systems, Phoenix Academy places itself and the city of High Point on the cutting edge of readiness to respond faster and more effectively to an active shooter incident.”

Should gunfire occur on school property, the SDS Guardian System’s sensors use acoustic and infrared technologies to detect and distinguish the shot. Upon receiving a shooter alert, CentralSquare’s interface automatically posts the incident to the CAD open-call queue and requests immediate dispatch without requiring human intervention. By directly contacting the High Point 911 Center, the automated gunshot detection technology system empowers an immediate response and saves valuable minutes that otherwise might be lost through manual alert and dispatching processes.

The SDS Guardian System’s sensors and CentralSquare’s CAD technology also synchronize to provide real-time situational information to police and first responders’ mobile computer terminals and pagers. In the event of an active shooter at the Phoenix Academy, emergency teams will instantly be alerted to the location and frequency of gunshots and note the areas on campus that require the most immediate attention.

“Every second makes a difference during an active shooter incident, and both school officials and local responders cannot afford to lose time waiting for notification and estimating the scope of the situation,” said Simon Angove, CEO of CentralSquare. “By combining our best-in-class CAD technology with SDS’ Guardian detection sensors, we can automate the alert and dispatch processes and get needed personnel to affected individuals faster and more efficiently. We look forward to working with our partners to set the new standard for school safety and protect lives during these devastating occurrences.”

The SDS and CentralSquare joint installation is part of a grand-scale overhaul of the Phoenix Academy’s security protocols and technologies following several prominent nationwide school shootings during the 2017-18 academic year. In addition to becoming the first school in North Carolina to implement an active shooter detection system, the Phoenix Academy will install new surveillance cameras, safe-egress door locks and an access control entry system for its staff as part of a coordinated effort with the city of High Point’s government, police department, first responders and 911 call center.

“Ensuring the safety of our students and staff is our undisputed priority, and we recognized opportunities to build upon our existing lockdown and evacuation processes with more capable and responsive technology,” said Kim Norcross, Superintendent of the Phoenix Academy. “While we hope that we never have to use this system at its fullest capacity, we are honored to be the first school to work with SDS and CentralSquare to bring this landmark installation to life.”

To learn more about SDS’ Guardian technology, visit For more information about CentralSquare’s CAD System and complete public safety technologies lineup, visit

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