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Demystifying the Convergence of LTE and LMR Networks for First Responders

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Originally aired: Thursday, December 6, 2018 -- 11:00 AM PT/2:00 PM ET

Narrowband Land Mobile Radio (LMR) networks and user radio equipment have been the cornerstone of mobile communications for First Responders for decades. The trend from traditional analog to more robust wireless broadband networks in recent years has improved the overall accessibility but questions remain on whether the new networks can provide all the required capabilities First Responders need to do their job.

Increasing demand for bandwidth intensive applications such as video, advanced mapping and analytics, alongside critical voice communications has been driving adoption of broadband LTE cellular networks, such as FirstNet.

Join our panel of industry experts for this insightful 60-minute on-demand webinar as they discuss the critical differences between LMR networks and LTE networking, how these technologies can successfully co-exist, and explore the future of critical communications for First Responders.

In this session, you will learn:

  • Current and future industry trends for LTE and LMR technologies
  • Challenges and obstacles with the convergence of technologies
  • Real-life examples of successful hybrid communication strategies for First Responders
  • Recommendations for future proofing your agency; adoption of new technologies and how to bridge the gap

Speakers:

Tony Morris, VP North American Sales, Enterprise Solutions, Sierra Wireless

Jesus Gonzalez, Analyst II, Critical Communications, IHS Markit

Ken Rehbehn, Principal Analyst, Critical Communications Insights

Andrew Seybold, Senior Partner, Andrew Seybold Inc.

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6 Key Findings of Incident Reporting

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Originally aired: Thursday, December 13, 2018 -- 11:00 AM PT/2:00 PM ET

An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork*, are turning to smarter tools, such as speech recognition solutions, to help transform their police reporting workflows.

View this on-demand webinar to hear why these law enforcement professionals are embracing smarter tools to complete higher-quality reports and move mission-critical information within the CAD/RMS faster and more efficiently – all by voice.

This discussion will provide you with an understanding of:

  • What law enforcement has to say about current reporting processes
  • Why officers, especially recruits, want smarter tools to help with police paperwork
  • Why manual reporting has a negative impact on report accuracy and productivity and can hinder criminal proceedings
  • How departments can speed up data entry within the CAD/RMs and move mission-critical information more accurately and efficiently
  • How speech recognition technology can help increase officer safety and improve situational awareness and productivity on patrol
  • Why embracing smarter technology increases community visibility, and minimizes costs

Learn how your department can make incident reporting faster, safer and more complete by viewing our on-demand webinar today.


*Role of Technology in Law Enforcement Paperwork Survey 

Speakers:

Eric La Scola, Product Marketing Manager, Dragon, Nuance

Product News

Sugar Land Public Safety Dispatch Receives Total Response Reaccreditation

July 20, 2016  | 

Sugar Land Public Safety Dispatch in Texas has earned a two-year Total Response Reaccreditation for emergency call handling. (Photo: PowerPhone)
Sugar Land Public Safety Dispatch in Texas has earned a two-year Total Response Reaccreditation for emergency call handling. (Photo: PowerPhone)

Sugar Land Public Safety Dispatch in Texas has earned a two-year Total Response Reaccreditation for emergency call handling. Total Response Accreditation is provided by 911 call-handling-system provider PowerPhone. Reaccreditation demonstrates an agency's continued commitment to quality and accountability in emergency call handling and was awarded after a thorough agency audit.

This reaccreditation highlights Sugar Land Public Safety Dispatch's ongoing commitment to advancing its documented 911 call-handling standard of care. Since receiving accreditation in 2012, Sugar Land has made significant upgrades including moving from paper call-handling tablets to PowerPhone's streamlined computer-aided call handling software (CACH) and incorporating integrated fire and emergency medical call handling protocols. Adoption of CACH allowed Sugar Land Public Dispatch's CAD vendor (SunGard OSSI) to interface with CACH for seamless communication between software programs to dispatch and update responders in real time as information is obtained from 911 callers.

Reaccreditation also highlights Sugar Land Public Safety Dispatch's dedication to training and continuing education. Audit results demonstrate that Sugar Land has surpassed Texas' mandated minimum continuing education level and all employee certifications in EMD and FSD are current and valid, including five employees who have also been certified in Call Assessment.

Call assessment plays a vital role in regularly monitoring agency performance against their defined standard of care. Since upgrading to CACH, Sugar Land has attained powerful new assessment tools to evaluate trends in systematic performance, which they have incorporated well into the call assessment process.

Sugar Land Public Safety Dispatch has done an excellent job defining, achieving, and measuring compliance with their 911 call-handling standard of care, according to PowerPhone; Total Response reaccreditation affirms their ongoing commitment to strengthening 911 operations and providing the community with the high-quality 911 call handling.

For more information, visit www.PowerPhone.com.

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