FREE e-Newsletter
Important News - Hot Topics
Get them Now!

Cobalt Software Platform - Mark43
Mark43's Cobalt software platform unites a set of law enforcement tools securely...

No upcoming webinars scheduled

Product News

Kentucky Agency Adopts Spillman’s Cloud Dispatch Solution

April 28, 2016  | 

The Pike County (KY) Sheriff’s Department has chosen Spillman Technologies’ Web-based product, Nova, for computer-aided dispatch (CAD) use. The dispatch center will use the Software-as-a-Service (SaaS) platform to help streamline its process and maintain more accurate records.

Pike County logged call notes by hand before deciding to look for a system that would allow personnel to easily store and access more detailed information. Dispatch supervisor Vickie Smith said that Nova’s advanced searching capabilities have been very helpful in speeding up daily processes for the agency.

“The searching makes it so easy to find the statistics we need,” Smith said. “We can now search and find out what areas are the most prone to accidents, burglaries, thefts, and more, and decide which areas need extra patrol.”

In addition to the searching capabilities, Smith said agency personnel appreciate being able to easily edit and add natures to align with the unique needs of the agency. Using the Nova system for dispatch has also made it easier to track what individual units have done during their shifts and how long they spend responding to each incident. When asked about her experience working with Spillman, Smith said the customer service was helpful and responsive and that she would recommend Spillman and the Nova product to another agency like Pike County.

“I would tell [the agency] how easy the system is to use, how easy it is to keep up with all the activity, and how helpful support is with Spillman,” Smith said. “It was a very easy transition and the customer service is wonderful. I would definitely recommend the Nova CAD system to any agency.”

Nova offers public safety agencies a scalable solution for records, dispatch, and jail management. Small agencies face many of the same technology needs as their larger counterparts and require software that meets those needs without overstretching budgetary or staffing constraints. As a SaaS product, Nova provides these smaller organizations with affordable data access on any device with an Internet connection. Spillman securely stores all agency data and provides regular updates and maintenance to the software itself, alleviating the need for the agency to hire in-house IT personnel, purchase expensive hardware, install software, set up networks, perform software upgrades, and maintain physical servers.

Pike County Sheriff’s Department is the second agency in Kentucky to adopt Spillman Nova and joins five other Spillman public safety agencies in the state.

 

About Spillman Technologies

Spillman Technologies serves sheriff’s offices, police departments, communication centers, correctional facilities, fire departments, and security organizations nationwide. Spillman specializes in integrated on-premises and cloud software solutions, including Computer-Aided DispatchRecords Management Systems, Mobile Data & Field Reporting, Mapping & GISJail Management Systems, Fire, Data Sharing, Personnel & Resources, and Analytics & Intelligence-Led Policing. For more information about Spillman, visit www.spillman.com.

Request more info about this product / service / company


Be the first to comment on this story





POLICE Magazine does not tolerate comments that include profanity, personal attacks or antisocial behavior (such as "spamming" or "trolling"). This and other inappropriate content or material will be removed. We reserve the right to block any user who violates this, including removing all content posted by that user.

Other Recent News

Axon Gives 'Accelerate' Attendees Exclusive First Look at New RMS Solution
At the second annual Axon Accelerate User Conference, Axon previewed Axon Records, an RMS...
Thomson Reuters Brings Vigilant LPR Data to CLEAR Investigation Platform
Thomson Reuters, in collaboration with Vigilant Solutions, will integrate license plate...
Emergency Communications Network Acquires Send Word Now; Rebranded as OnSolve
Emergency Communications Network (ECN), a leading Software-as-a-Service (SaaS) provider of...

Get Your FREE Trial Issue and Win a Gift! Subscribe Today!
Yes! Please rush me my FREE TRIAL ISSUE of POLICE magazine and FREE Officer Survival Guide with tips and tactics to help me safely get out of 10 different situations.

Just fill in the form to the right and click the button to receive your FREE Trial Issue.

If POLICE does not satisfy you, just write "cancel" on the invoice and send it back. You'll pay nothing, and the FREE issue is yours to keep. If you enjoy POLICE, pay only $25 for a full one-year subscription (12 issues in all). Enjoy a savings of nearly 60% off the cover price!

Offer valid in US only. Outside U.S., click here.
It's easy! Just fill in the form below and click the red button to receive your FREE Trial Issue.
First Name:
Last Name:
Rank:
Agency:
Address:
City:
State:
  
Zip Code:
 
Country:
We respect your privacy. Please let us know if the address provided is your home, as your RANK / AGENCY will not be included on the mailing label.
E-mail Address:

Police Magazine