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Mark43's Cobalt software platform unites a set of law enforcement tools securely...

 

6 Key Findings of Incident Reporting

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Thursday, December 13, 2018 -- 11:00 AM PT/2:00 PM ET

An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork*, are turning to smarter tools, such as speech recognition solutions, to help transform their police reporting workflows.

Join us on Thursday, December 13, 2018 at 2:00 PM ET to hear why these law enforcement professionals are embracing smarter tools to complete higher-quality reports and move mission-critical information within the CAD/RMS faster and more efficiently – all by voice.

This discussion will provide you with an understanding of:

  • What law enforcement has to say about current reporting processes
  • Why officers, especially recruits, want smarter tools to help with police paperwork
  • Why manual reporting has a negative impact on report accuracy and productivity and can hinder criminal proceedings
  • How departments can speed up data entry within the CAD/RMs and move mission-critical information more accurately and efficiently
  • How speech recognition technology can help increase officer safety and improve situational awareness and productivity on patrol
  • Why embracing smarter technology increases community visibility, and minimizes costs

Learn how your department can make incident reporting faster, safer and more complete by registering for our webinar today.

*Role of Technology in Law Enforcement Paperwork Survey 

Speakers:

Eric La Scola, Product Marketing Manager, Dragon, Nuance

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Demystifying the Convergence of LTE and LMR Networks for First Responders

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Originally aired: Thursday, December 6, 2018 -- 11:00 AM PT/2:00 PM ET

Narrowband Land Mobile Radio (LMR) networks and user radio equipment have been the cornerstone of mobile communications for First Responders for decades. The trend from traditional analog to more robust wireless broadband networks in recent years has improved the overall accessibility but questions remain on whether the new networks can provide all the required capabilities First Responders need to do their job.

Increasing demand for bandwidth intensive applications such as video, advanced mapping and analytics, alongside critical voice communications has been driving adoption of broadband LTE cellular networks, such as FirstNet.

Join our panel of industry experts for this insightful 60-minute on-demand webinar as they discuss the critical differences between LMR networks and LTE networking, how these technologies can successfully co-exist, and explore the future of critical communications for First Responders.

In this session, you will learn:

  • Current and future industry trends for LTE and LMR technologies
  • Challenges and obstacles with the convergence of technologies
  • Real-life examples of successful hybrid communication strategies for First Responders
  • Recommendations for future proofing your agency; adoption of new technologies and how to bridge the gap

Speakers:

Tony Morris, VP North American Sales, Enterprise Solutions, Sierra Wireless

Jesus Gonzalez, Analyst II, Critical Communications, IHS Markit

Ken Rehbehn, Principal Analyst, Critical Communications Insights

Andrew Seybold, Senior Partner, Andrew Seybold Inc.

Product News

Pennsylvania 9-1-1 Center Implements New World Software Solution

January 29, 2015  | 

The city of Bethlehem, Pa., will replace its dispatch and record-keeping system with software from New World.

According to Bethlehem’s 9-1-1 Command Center Director Robert Haffner, New World’s Aegis Public Safety Software Solutions will:

* Enable dispatch to save time and eliminate duplicate entry

* Increase functionality and ease-of-use

* Help rescue units respond faster and better serve the community

The city selected New World because it needed a system capable of handling validation and separation between computer-aided dispatch (CAD) and records management system (RMS) entries. The city also needed a system capable of integrating records sent by police, fire, and paramedics. Finally, the new system needed to support multiple jurisdictions within the region.

Haffner said New World replaces an ineffective system previously used for seven years.

“We ended up purchasing New World’s full public safety suite due to its functionality and integration,” Haffner said. “We started out with the CAD module, but quickly decided our fire and police departments could benefit from the functionality of the software, which is much more intuitive and seems to work much easier than our previous system. It’s going to make life much less stressful.”

Selecting New World was a part of an elaborate process, according to Haffner. When the city sent out its Request for Proposal (RFP), eight vendors responded. Haffner said Pennsylvania has 69 9-1-1 call centers in various regions throughout the state. Bethlehem is part of a region that includes 13 members. When the decision to select a new public safety software vendor needed to be made, Haffner asked the members of Bethlehem’s region to be a part of the process. He said eight of the 13 members participated in the demonstrations and were key in selecting New World as the city’s new vendor.

“One final consideration was reputation,” Haffner said. “It was essential for me to find a vendor that I felt had a good background in customer relations and in my research, I found that New World’s reputation solidified their selection. I am looking forward to going live with the new system and have thoroughly enjoyed working with New World thus far.”


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