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6 Key Findings of Incident Reporting

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Thursday, December 13, 2018 -- 11:00 AM PT/2:00 PM ET

An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork*, are turning to smarter tools, such as speech recognition solutions, to help transform their police reporting workflows.

Join us on Thursday, December 13, 2018 at 2:00 PM ET to hear why these law enforcement professionals are embracing smarter tools to complete higher-quality reports and move mission-critical information within the CAD/RMS faster and more efficiently – all by voice.

This discussion will provide you with an understanding of:

  • What law enforcement has to say about current reporting processes
  • Why officers, especially recruits, want smarter tools to help with police paperwork
  • Why manual reporting has a negative impact on report accuracy and productivity and can hinder criminal proceedings
  • How departments can speed up data entry within the CAD/RMs and move mission-critical information more accurately and efficiently
  • How speech recognition technology can help increase officer safety and improve situational awareness and productivity on patrol
  • Why embracing smarter technology increases community visibility, and minimizes costs

Learn how your department can make incident reporting faster, safer and more complete by registering for our webinar today.

*Role of Technology in Law Enforcement Paperwork Survey 

Speakers:

Eric La Scola, Product Marketing Manager, Dragon, Nuance

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Demystifying the Convergence of LTE and LMR Networks for First Responders

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Originally aired: Thursday, December 6, 2018 -- 11:00 AM PT/2:00 PM ET

Narrowband Land Mobile Radio (LMR) networks and user radio equipment have been the cornerstone of mobile communications for First Responders for decades. The trend from traditional analog to more robust wireless broadband networks in recent years has improved the overall accessibility but questions remain on whether the new networks can provide all the required capabilities First Responders need to do their job.

Increasing demand for bandwidth intensive applications such as video, advanced mapping and analytics, alongside critical voice communications has been driving adoption of broadband LTE cellular networks, such as FirstNet.

Join our panel of industry experts for this insightful 60-minute on-demand webinar as they discuss the critical differences between LMR networks and LTE networking, how these technologies can successfully co-exist, and explore the future of critical communications for First Responders.

In this session, you will learn:

  • Current and future industry trends for LTE and LMR technologies
  • Challenges and obstacles with the convergence of technologies
  • Real-life examples of successful hybrid communication strategies for First Responders
  • Recommendations for future proofing your agency; adoption of new technologies and how to bridge the gap

Speakers:

Tony Morris, VP North American Sales, Enterprise Solutions, Sierra Wireless

Jesus Gonzalez, Analyst II, Critical Communications, IHS Markit

Ken Rehbehn, Principal Analyst, Critical Communications Insights

Andrew Seybold, Senior Partner, Andrew Seybold Inc.

Top News

South Carolina County Implements New World Systems Software to Improve Officer Safety

January 19, 2015  | 

The Lancaster County (S.C.) Public Safety Communication Center is now using New World Systems' Aegis public safety software solutions.

Lancaster County’s Director of Public Safety Communications Chris Nunnery said the communications center licensed New World’s Computer Aided Dispatch (CAD) while the Lancaster County Sheriff’s Office licensed Corrections Management, Mobile Messaging, and Police Records.

“Believe it or not, we didn’t even have CAD before New World,” Nunnery said. “Everything we did was manual. We hand-processed everything two to three times and moved all forms through the system manually. Now that we’re using CAD, the amount of time saved in dispatch is tremendous.”

Nunnery said the communications center receives 185,000 calls and processes 47,000 911 calls annually. Using CAD, rescue personnel safety has been greatly improved with features like premise history information that first responders can review prior to arriving on the scene.

“Our main goal was to improve responder safety,” Nunnery said. “Now we provide them with as much information as possible about the environment they’re going into, so they can stay safe and help keep the community safe.”

Nunnery said the decision to work with New World was based on word-of-mouth support from neighboring York County along with New World’s customer support.

“What impressed me the most and what gives me the most comfort in working with New World is the relationship we have with the trainers and support staff,” Nunnery said. “These people got us through implementation and continue to be there for us. The customer service and individual touch is hard to beat. New World has some good folks out in the field and that really means a lot to us.”


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