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Mark43's Cobalt software platform unites a set of law enforcement tools securely...

Security Policy and the Cloud

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Mark Rivera

FBI-CJIS Security Policy Compliance Officer

Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.

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Top News

FCC Launches Inquiry on 'Universal 911' System After Woman's Death

January 14, 2014  | 

On Dec. 1, Kari Hunt Dunn was stabbed to death in the bathroom of a Marshall, Texas, motel room. Her 9-year-old daughter, who was in the room with her two siblings, tried to call 911 four times -- just as she had learned.

But in this emergency, none of the calls got through, reports the L.A. Times.  

"She didn't know she was supposed to dial an extra 9 first to get an outside line," said Hank Hunt, Dunn's father and grandfather of the 9-year-old.

The family tragedy prompted Hunt, 54, to begin a petition on Change.org called "Let Hotel Phones Dial 911 Easily: Help Enact Kari's Law," which has more than 400,000 signatures. On Monday his effort gained a powerful ally: the Federal Communications Commission.


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