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Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.

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Product News

COPsync Rolls Out Emergency Alerting Nationwide

August 22, 2013  | 

COPsync announced plans to offer its COPsync911 emergency alert service throughout the United States.

The service enables school personnel to instantaneously and silently send emergency alerts directly to local law enforcement officers in their patrol units and local agencies. The alert is also sent to teachers and administrators at the school, alerting them of the danger.

The COPsync911 service is expected to reduce school emergency response times by up to seven minutes, according to the company.

Once the alert is sent, a chat room is established among the school, the responding patrol vehicles and the local law enforcement dispatch office. This enables the school to silently communicate with responding officers and the dispatch office about the nature of the threat, whether it is an active shooter, fire, suspicious person or other emergency.

The chat room includes a link to a diagram of the school and a map of the school's location.

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