FREE e-Newsletter
Important News - Hot Topics
Get them Now!

Cobalt Software Platform - Mark43
Mark43's Cobalt software platform unites a set of law enforcement tools securely...

No upcoming webinars scheduled

Product News

West Virginia's Largest 911 Center Selects New World Systems' Dispatch Solution

December 19, 2012  | 

Metro Emergency Operations Center (Metro 911) in Kanawha County, W.Va., is implementing New World Systems' Aegis computer-aided dispatch (CAD) solution to improve emergency response through integrated mapping and automated dispatch tools.

New World's CAD will allow Metro 911 to leverage Kanawha County's extensive GIS data to help dispatchers quickly locate emergencies and send the closest first responders, according to New World.

"Time is of the essence in our job," said Lt. Paul Dryden. "All of the dispatchers felt New World's software was the most user-friendly solution we evaluated. That, and the integrated mapping, will provide more information and help speed the processing of calls."

Covering a geographic area of 911 square miles, Metro 911 receives more calls for service than any other county in West Virginia. New World's CAD, built on the Microsoft(R) platform with embedded ESRI mapping, will help Metro 911 better serve a population of more than 200,000 residents.

Request more info about this product / service / company


Be the first to comment on this story





POLICE Magazine does not tolerate comments that include profanity, personal attacks or antisocial behavior (such as "spamming" or "trolling"). This and other inappropriate content or material will be removed. We reserve the right to block any user who violates this, including removing all content posted by that user.

Other Recent News

Trumbull County 911 Exceeds Ohio's EMD Mandate With Total Response
PowerPhone's user-friendly Total Response solution is made to maximize call-handling...
Google and RapidSOS Now Provide Emergency Location for 911 Calls Nationwide
RapidSOS is partnering with Google to deliver life-saving 911 caller location information...
FBI Turns 3 Hackers into Assets Assisting in Anti-Hacking Investigations
Three convicted hackers—22-year-old Paras Jha, 21-year-old Josiah White, and 22-year-old...
NC School to Deploy Automated Shooter Detection and Response System
Shooter Detection Systems, CentralSquare Technologies, and Johnson Controls are...
Harris Corp. to Supply Florida City with Public Safety Solution
Harris Corporation has been selected to provide an enhanced county-wide public safety...

Police Magazine