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Mark43's Cobalt software platform unites a set of law enforcement tools securely...

Security Policy and the Cloud

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Mark Rivera

FBI-CJIS Security Policy Compliance Officer

Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.

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Product News

Laserfiche Awards California Agency's Gang Enforcement Imaging

February 09, 2011  | 

Laserfiche has awarded the Long Beach (Calif.) Police Department with a Run Smarter Award for its succeess in promoting organizational agility through innovative use of Laserfiche enterprise content management.

LBPD migrated arrest records and crime reports from a legacy imaging system built on Kofax and ApplicationXtender, after the City of Long Beach standardized on Laserfiche in 2009. The agency then began scanning new content such as field interview cards and case files. 

Today, LBPD officers have the ability to retrieve documents such as tickets, restraining orders, arrest reports, policies and procedures. The system allows them to retrieve the documents from their patrol vehicles, whereas in the past they could only view them from computers in the police station.

"The Laserfiche solution has allowed the Police Department to replace an outdated and inflexible imaging system with a comprehensive ECM system that better meets our needs, while delivering ongoing support cost savings and productivity improvements," according to Jim McDonnell, LBPD's chief of police.

In particular, the LBPD's gang injunction program has benefitted from the use of Laserfiche, which gives officers in the field instant access to the injunction-related information and images they need to make arrests.

"Laserfiche allows us to deliver information to officers in the field in as few clicks as possible," according to Jonathan Stafford, administrator of LBPD's Records & Technology Division. "Officers need to worry about enforcing the law and protecting the public, not about finding the right paperwork. The impact on gang activity has been huge."

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