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Ohio Agency Adds New World Systems Software

August 04, 2010  | 

The city of Westerville (Ohio) signed a licensing contract with New World Systems for its Aegis/MSP Public Safety Solution on the Microsoft platform to replace an aging system, eliminate redundant processes and provide much greater access to public safety information, the company announced.

Officials with the Westerville Division of Police and Communications Department selected New World's software solutions to improve efficiency and expand capabilities for Westerville police officers, dispatchers and command staff, according to the company.

"A team of representatives from our communications, fire, information systems, and police divisions conducted a thorough and exhaustive study into various software systems and vendors," according to Police Chief Joe Morbitzer. "Overwhelmingly, the team found New World Systems to be an excellent fit for our organization."

Because the team was looking for a long-term software partner, company stability, service and support reputation as well as commitment to continued software development were very important to Westerville officials.

New World is providing Westerville Public Safety Divisions with Aegis/MSP Computer Aided Dispatch (CAD), Law Enforcement Records Management, Mobile Computing and Field-based Reporting software developed in house using Microsoft technology, industry-standard Windows Server and SQL Server.

The completely integrated solutions will improve reporting and increase access to information for the Division of Police and the Communications Department. Because information automatically flows from application to application, New World's integrated software will also help to ensure the accuracy and availability of Westerville's public safety data when officers and command staff need it most.

Advanced workflow and easy-to-use Windows functionality will enable Westerville police officers to quickly complete and submit incident reports electronically, reducing paperwork and ensuring officers stay more visible out in the community.

"It will allow us to interface all of our technology components to improve organizational efficiency," said Chief Morbitzer. "As a result, our staff will spend less time on fractured and multiple entries of data and more time focusing on preventative law enforcement measures."

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