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Mark Rivera

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Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.

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Product News

34 Agencies Purchase Spillman Software In 1Q

June 24, 2010  | 

Five public safety agencies purchased Spillman Technologies' software for the first time in the first quarter of 2010, bringing the total number of Spillman customers to more than 800 public safety agencies in 36 states nationwide. Twenty-nine agencies expanded existing Spillman systems, the company announced.

Spillman's Jail Management module will allow the Ak-Chin Tribal Police Department in Arizona to efficiently book inmates using a step-by-step booking checklist and determine inmates' medical and security needs using customizable assessments. The software will also enable the agency to maintain detailed histories of each inmate and flag an inmate record to note a warning or security risk.

In Idaho, the Bonner County Sheriff's Department will use Spillman's Mobile Voiceless Dispatch module to receive critical call information, see updated unit and call statuses, and view active CAD calls from vehicle laptops. The agency can also use Spilllman's Mobile Records module to search for records contained in the agency's database, as well as state and national databases, without requesting dispatch assistance.

The Lake County Sheriff's Office in Florida purchased Spillman's CompStat Dashboard module, allowing command staff to easily identify trends and patterns, view agency statistics, and monitor changes in crime, quality-of-life, and traffic accidents.

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