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Demystifying the Convergence of LTE and LMR Networks for First Responders

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Originally aired: Thursday, December 6, 2018 -- 11:00 AM PT/2:00 PM ET

Narrowband Land Mobile Radio (LMR) networks and user radio equipment have been the cornerstone of mobile communications for First Responders for decades. The trend from traditional analog to more robust wireless broadband networks in recent years has improved the overall accessibility but questions remain on whether the new networks can provide all the required capabilities First Responders need to do their job.

Increasing demand for bandwidth intensive applications such as video, advanced mapping and analytics, alongside critical voice communications has been driving adoption of broadband LTE cellular networks, such as FirstNet.

Join our panel of industry experts for this insightful 60-minute on-demand webinar as they discuss the critical differences between LMR networks and LTE networking, how these technologies can successfully co-exist, and explore the future of critical communications for First Responders.

In this session, you will learn:

  • Current and future industry trends for LTE and LMR technologies
  • Challenges and obstacles with the convergence of technologies
  • Real-life examples of successful hybrid communication strategies for First Responders
  • Recommendations for future proofing your agency; adoption of new technologies and how to bridge the gap

Speakers:

Tony Morris, VP North American Sales, Enterprise Solutions, Sierra Wireless

Jesus Gonzalez, Analyst II, Critical Communications, IHS Markit

Ken Rehbehn, Principal Analyst, Critical Communications Insights

Andrew Seybold, Senior Partner, Andrew Seybold Inc.

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6 Key Findings of Incident Reporting

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Originally aired: Thursday, December 13, 2018 -- 11:00 AM PT/2:00 PM ET

An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork*, are turning to smarter tools, such as speech recognition solutions, to help transform their police reporting workflows.

View this on-demand webinar to hear why these law enforcement professionals are embracing smarter tools to complete higher-quality reports and move mission-critical information within the CAD/RMS faster and more efficiently – all by voice.

This discussion will provide you with an understanding of:

  • What law enforcement has to say about current reporting processes
  • Why officers, especially recruits, want smarter tools to help with police paperwork
  • Why manual reporting has a negative impact on report accuracy and productivity and can hinder criminal proceedings
  • How departments can speed up data entry within the CAD/RMs and move mission-critical information more accurately and efficiently
  • How speech recognition technology can help increase officer safety and improve situational awareness and productivity on patrol
  • Why embracing smarter technology increases community visibility, and minimizes costs

Learn how your department can make incident reporting faster, safer and more complete by viewing our on-demand webinar today.


*Role of Technology in Law Enforcement Paperwork Survey 

Speakers:

Eric La Scola, Product Marketing Manager, Dragon, Nuance

Product News

PDSI Unveils New Implementation Process for TeleStaff

November 30, 2009  | 

PDSI (Principal Decision Systems International), a leading provider of automated workforce management solutions for public serving industries including public safety and utilities, is introducing a new client implementation process for TeleStaff. The new process, developed by PDSI's Business Solutions Group, is aimed at implementing features and functionality in a logical, yet accelerated sequence helping new customers to more strategically and quickly maximize TeleStaff's time and cost-savings benefits organizationwide.

"The TeleStaff implementation process is a vital part of how PDSI guides customers to using the solution. PDSI has made subtle changes to the TeleStaff implementation process since its inception, but the overall process has remained the same," says Martha Strittmater, director of customer services for PDSI. "As with any enterprise-level solution, implementation challenges can be daunting for an organization. Though our implementation was highly effective, it was lengthy and required resources to stay dedicated for six or more months. 

"To date, hundreds of customers have successfully completed a TeleStaff implementation process and the overwhelming feedback was a desire to see a return on investment earlier in the process. In response to this feedback, we revamped the implementation process completely. This latest change is exciting as it is in direct response to our customers' needs. With the new process, a new TeleStaff customer can enjoy the benefits associated with centralized staffing, processing requests, reporting, conducting emergency recall, and data feeds to downstream systems in 60 days or less," Strittmater adds. 

The new and improved implementation process focuses on deployment of the roster and calendar first, then advanced configuration to add intelligent staffing functionality. The first part of the implementation, Deployment, focuses on rolling out a uniquely tailored TeleStaff solution to a client organization's workforce within 60 days from project kick-off. Once deployed, end users will be able to accomplish many routine work tasks more easily, including the ability to check their schedules through the Internet or touch-tone phone; they can sign up to work special events or off-duty details, request time-off; and receive and respond to emergency notifications. Additionally, personnel responsible for employee scheduling will have the ability to access rosters, automate routine supervisory tasks, identify and contact employees meeting specific needs, run management reports, and conduct emergency recall. 

The second part of the implementation, Advanced Configuration, focuses on building upon the functionality initially rolled out and will add more of TeleStaff's intelligent staffing capabilities for the organization's group of scheduling personnel. TeleStaff offers some sophisticated features that require dynamic rules technology generally used by a much smaller group of staffing or management-level personnel within an entire organization.  Focusing on these more sophisticated features after the initial deployment of core, organization-wide features, helps an entire organization ease into scheduling automation and increase employee buy-in while allowing scheduling personnel to configure the solution, with the help of PDSI, in more logical, step-by-step manner that better matches overall business objectives.

The new client implementation process leverages many of the proven methods developed by PDSI. These proven processes include a dedicated project team, and project manager, working in partnership with the client organization's project team, as well as detailed project plans and extensive training and technical support services. In addition, under the new implementation process, PDSI now partners with its new clients to determine marketing initiatives to assist in helping drive meaningful awareness of TeleStaff to the organizational workforce. The new implementation processes were developed from direct customer feedback, and are designed to be used for all new client implementations.

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