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Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.

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Product News

EF Johnson Technologies Receives Certification for Transcrypt International

December 08, 2008  | 

EF Johnson Technologies today announced that the quality systems of its Transcrypt International subsidiary's customer service location in Irving, Texas, have been re-certified to the ISO 9001:2000 Quality Management Systems standard. ISO 9001 is accepted worldwide as the inclusive international standard that defines quality.

"The certification of compliance with ISO 9001:2000 recognizes that the policies, practices and procedures at our customer service location ensure consistent quality in our voice privacy solutions," said Michael Jalbert, president and chief executive officer of EFJohnson Technologies, Inc. "Earlier this year, we announced the consolidation of our businesses. Part of this consolidation involved a transition of our customer service functions to a single center in Texas. This re-certification further demonstrates our commitment to delivering the highest quality secure communications solutions."

The International Organization for Standardization (ISO) develops and maintains the ISO 9000 standards, but it does not itself issue ISO 9001:2000 certificates. Certificates are issued independently of ISO by the various national and international certification or registration bodies operating around the world. The company achieved the ISO 9001:2000 quality systems certificate of registration from the National Standards Authority of Ireland, Jalbert added.

 

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