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Mark43's Cobalt software platform unites a set of law enforcement tools securely...

Transforming Police Reporting with Speech Recognition Technology

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Wednesday, November 28, 2018 -- 11:00 AM PT/2:00 PM ET

An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork*, are turning to smarter tools, such as speech recognition solutions, to help transform their police reporting workflows.

Join us on Wednesday, November 28, 2018 at 2:00 PM ET to hear why these law enforcement professionals are embracing smarter tools to complete higher-quality reports and move mission-critical information within the CAD/RMS faster and more efficiently – all by voice.

This discussion will provide you with an understanding of:

  • What law enforcement has to say about current reporting processes
  • Why officers, especially recruits, want smarter tools to help with police paperwork
  • Why manual reporting has a negative impact on report accuracy and productivity and can hinder criminal proceedings
  • How departments can speed up data entry within the CAD/RMs and move mission-critical information more accurately and efficiently
  • How speech recognition technology can help increase officer safety and improve situational awareness and productivity on patrol
  • Why embracing smarter technology increases community visibility, and minimizes costs

Learn how your department can make incident reporting faster, safer and more complete by registering for our webinar today.

*Role of Technology in Law Enforcement Paperwork Survey 


Eric La Scola, Product Marketing Manager, Dragon, Nuance

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Demystifying the Convergence of LTE and LMR Networks for First Responders

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Thursday, December 6, 2018 -- 11:00 AM PT/2:00 PM ET

Narrowband Land Mobile Radio (LMR) networks and user radio equipment have been the cornerstone of mobile communications for First Responders for decades. The trend from traditional analog to more robust wireless broadband networks in recent years has improved the overall accessibility but questions remain on whether the new networks can provide all the required capabilities First Responders need to do their job.

Increasing demand for bandwidth intensive applications such as video, advanced mapping and analytics, alongside critical voice communications has been driving adoption of broadband LTE cellular networks, such as FirstNet.

Join our panel of industry experts for this insightful 60-minute webinar as they discuss the critical differences between LMR networks and LTE networking, how these technologies can successfully co-exist, and explore the future of critical communications for First Responders.

In this webinar, you will learn:

  • Current and future industry trends for LTE and LMR technologies
  • Challenges and obstacles with the convergence of technologies
  • Real-life examples of successful hybrid communication strategies for First Responders
  • Recommendations for future proofing your agency; adoption of new technologies and how to bridge the gap


Tony Morris, VP North American Sales, Enterprise Solutions, Sierra Wireless

Jesus Gonzalez, Analyst II, Critical Communications, IHS Markit

Ken Rehbehn, Principal Analyst, Critical Communications Insights

Andrew Seybold, Senior Partner, Andrew Seybold Inc.


Mission Critical Conversations

The latest tactical communications technology helps SWAT teams make sure they can communicate when and how they need to.

March 27, 2012  |  by Ronnie Garrett

Tactical communications systems include over-the-ear headsets with boom mics.
Tactical communications systems include over-the-ear headsets with boom mics.

The Columbine High School massacre underscored what can happen when tactical teams cannot communicate. Jammed radio links and cellular phones and the chronic incompatibility of communication systems used by the 35 different law enforcement agencies and 11 fire and EMS departments at the scene severely impaired communication.

Fast-forward 13 years, and such incompatibility still exists for many tactical teams, particularly those in mid-size to small departments.

John Gnagey, executive advisor for the National Tactical Officers Association (NTOA), says he was recently asked the following questions in an interview:

1. Do tactical teams have secure communications?

2. Do they have voice, data and video capabilities?

The answer, he says, is both yes and no. "Large departments have all of that, but smaller and mid-size departments don't. But as technology goes increasingly digital, there is a good probability in the future that they will have those capabilities too."

Old Radios

Tucson SWAT operator and sniper Rico Acevedo says his team prides itself on being very cutting edge in its operations and in equipping its explosive breachers, snipers, and other specialists with the latest and greatest technology. But he admits their communications capabilities are less than desired. In fact the department as a whole still relies on Motorola ASTRO XTS 3000 digital radios purchased in 1997.

Most of the time their dated communications technology performs the job as intended with only an occasional patch necessary with Nextel Push to Talk (PTT) phones and officer's own cell phones. But in a tactical operation these units can run afoul, Acevedo says.

"It comes to a point where we are doing an operation and suddenly our radios aren't working anymore," Acevedo says. "If we are following a home invasion crew that moves out of the city or into a different jurisdiction, for example, our radios won't work."

But that's about to change—at least on the radio side of the team's communications equation.

By 2013 the department's outdated radio systems will be old news as Pima County's new public safety wireless integrated network begins operation.

The Pima County Wireless Integrated Network (PCWIN) system will enable 31 fire and law enforcement agencies in the county to talk to each other by radio in real-time on a single system, regardless of jurisdictional boundaries. New communications towers throughout the county will eliminate the dead zones officers currently experience.

All officers, including Tucson's tactical team, will be equipped with Motorola XTR 6000 digital radios. "We'll all be using the same radios on the same frequencies so that we can cover more area and be able to talk to each other," Acevedo says.

But radios are just one piece of the tactical communications puzzle.

Besides their radios, tactical officers need headsets that pump sound into their ears and hands-free microphones. It simply isn't possible for these officers to move with stealth carrying long guns and other tools while also keeping their hands free to operate their communications systems.

Can You Hear Me Now?

At minimum tactical officers, especially in smaller departments, can get by with lightweight headsets with an ear tube design, according to Andrew Gordon, director of marketing at EAR Inc. of Boulder, Colo.

Tucson's team relies on this type of communications device. Its SureFire EP320-6HR devices cost around $400. Acevedo says they deliver incoming communications directly and clearly to officers and minimize the danger of garbled or intercepted messages.

"We got the SureFire's because they were Push to Talk," Acevedo says. "There are three wires but they are braided into a single wire that goes up under your vest and into your earpiece."

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Comments (1)

Displaying 1 - 1 of 1

F.Arrowchis @ 4/16/2012 3:17 PM

Our SWAT Team got a rude awaking, while getting a warrant,the sujects heard about it over thier cell phones. SWAT thought their radios were secure. Anyone can get an app these days.

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