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6 Key Findings of Incident Reporting

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Thursday, December 13, 2018 -- 11:00 AM PT/2:00 PM ET

An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork*, are turning to smarter tools, such as speech recognition solutions, to help transform their police reporting workflows.

Join us on Thursday, December 13, 2018 at 2:00 PM ET to hear why these law enforcement professionals are embracing smarter tools to complete higher-quality reports and move mission-critical information within the CAD/RMS faster and more efficiently – all by voice.

This discussion will provide you with an understanding of:

  • What law enforcement has to say about current reporting processes
  • Why officers, especially recruits, want smarter tools to help with police paperwork
  • Why manual reporting has a negative impact on report accuracy and productivity and can hinder criminal proceedings
  • How departments can speed up data entry within the CAD/RMs and move mission-critical information more accurately and efficiently
  • How speech recognition technology can help increase officer safety and improve situational awareness and productivity on patrol
  • Why embracing smarter technology increases community visibility, and minimizes costs

Learn how your department can make incident reporting faster, safer and more complete by registering for our webinar today.

*Role of Technology in Law Enforcement Paperwork Survey 


Eric La Scola, Product Marketing Manager, Dragon, Nuance

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Demystifying the Convergence of LTE and LMR Networks for First Responders

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Originally aired: Thursday, December 6, 2018 -- 11:00 AM PT/2:00 PM ET

Narrowband Land Mobile Radio (LMR) networks and user radio equipment have been the cornerstone of mobile communications for First Responders for decades. The trend from traditional analog to more robust wireless broadband networks in recent years has improved the overall accessibility but questions remain on whether the new networks can provide all the required capabilities First Responders need to do their job.

Increasing demand for bandwidth intensive applications such as video, advanced mapping and analytics, alongside critical voice communications has been driving adoption of broadband LTE cellular networks, such as FirstNet.

Join our panel of industry experts for this insightful 60-minute on-demand webinar as they discuss the critical differences between LMR networks and LTE networking, how these technologies can successfully co-exist, and explore the future of critical communications for First Responders.

In this session, you will learn:

  • Current and future industry trends for LTE and LMR technologies
  • Challenges and obstacles with the convergence of technologies
  • Real-life examples of successful hybrid communication strategies for First Responders
  • Recommendations for future proofing your agency; adoption of new technologies and how to bridge the gap


Tony Morris, VP North American Sales, Enterprise Solutions, Sierra Wireless

Jesus Gonzalez, Analyst II, Critical Communications, IHS Markit

Ken Rehbehn, Principal Analyst, Critical Communications Insights

Andrew Seybold, Senior Partner, Andrew Seybold Inc.

Web Only : Duty Tips

Street Smarts

May 01, 2005  |  by Dan Pasquale - Also by this author

Last month, we discussed how technology could help officers improve their work product and performance. While the improvements to law enforcement gear over the last two decades have helped us tremendously, they can become a hindrance in a few select areas. Officers can become too reliant on the new technology to do their job, and can easily forget that an officer's job is still 90 percent common sense and know-how.

This reliance on technology is most prevalent in two select areas. Today, we'll take a look at both and find some easy ways to correct these little "brushfires" before they become raging infernos in your department.

Mobile Data Computers (MDCs)

MDCs are one of the best inventions for law enforcement in the last century. Dispatchers can type their call into their central computer, then with the press of a button, send all of the data straight to the responding officer's patrol car. No more calling dispatch with questions like, "What are those street numbers again?" or "Can I get a premise history there?" MDCs take care of all of that, and so much more. Officers can run vehicles and suspects from the comfort of their car. MDCs have truly revolutionized police work.

However, some officers have become so reliant on them that they've forgotten a basic concept that is at the very heart of police work: street smarts. There is still no substitute for the well-informed and experienced patrol officer. Every department has its resident "street encyclopedia" on patrol. You know the one. He or she is the officer who can tell you every hiding place and apartment complex layout in your town. This officer hasn't forgotten the importance of knowing his beat, and knowing his city.

MDCs are an outstanding tool, but don't get too addicted to them. Remember, like any other electronic device, they can (and will) break down and crash from time to time. When this happens at your department, don't be left out in the cold. Know your city and know the people in it.

People, both suspects and citizens, are still your best source of intelligence gathering. They know the area and know who the main players are. Get to know the people in your city and watch your street knowledge IQ skyrocket.

Electronic Maps

Many times, these are included in the MDCs discussed above. An officer can receive the call, read the details, and see an exact path on how to get to the call the fastest and safest way possible. While this may be ideal for taking a report of a cold auto burglary, it is not as helpful when someone takes off on foot and you find yourself searching for street signs while chasing someone. Anyone who has ever been in a foot pursuit and not known their exact location when they catch up to the bad guy knows what I'm talking about here. That is one of the worst feelings in law enforcement, the feeling of being alone and not knowing how to ask for help. Don't let yourself get into that position.

Be sure you know the common areas, as well as the not-so-normal routes through the city. Make a point to take a different route to a call every once in a while, and get familiar with the perimeter roads on the outskirts of your city. You can be sure every criminal knows theses roads well, and uses them more than the well-traveled routes.

Many officers tend to think there is an imaginary wall that separates their city from the neighboring communities. Criminals don't think this way, and commonly cross city borders knowing the agencies on the other side probably have no idea what they just did in another jurisdiction. Right after their crime is completed, many suspects head straight for the city borders and skip town. Armed with this knowledge, we as officers should be able to position ourselves to intercept them on their way out of town. This would require knowledge of the routes they normally take, something you can't get from your electronic map or MDC.

Knowing your city streets will also help you set up better perimeters, forecast escape routes, and sneak up to silent calls more effectively. You'll be able to do all of this without the aid of your electronic map. Also, when the server crashes and you suddenly find yourself back to the pencil and paper days of taking calls for service, you won't be completely lost. As stated before, the one sure thing about computers and electronic equipment is that they will have their glitches, normally at the most inopportune times.

Technology is a great asset to us all, but the core of police work is still street knowledge. The well-versed patrol officer is the master of this, and his or her "street smarts" are the one thing technology can never replace.

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