Besides routine tasks typically handled by a dispatcher, Info-Cop gives you other ways to increase productivity. These include scanning magnetic stripes on licenses, reading barcodes on vehicle registration forms, and photo and fingerprint capture capabilities. Heck, if your cars are camera equipped, you can use Info-cop to read license plates or send frames of video back to the dispatch center or other units during an incident.
One of Info-Cop's strongest features is its ability to be shared among multiple agencies. Info-Cop's interoperability solution is not only simple; its cost can be shared between agencies. For example, a number of local public safety agencies can share an Info-Cop server. Then the participating agencies can purchase client licenses for their own users and decide how much of their data they are willing to share. There are six different levels of user authorization for security, so agencies sharing a server can limit access to proprietary data.
Besides the access to local databases, Info-Cop provides other built-in functionality such as user status, public and private chat or messaging between cars, dispatchers, and other departments in a shared system. Additionally, Info-Cop has a built-in HazMat screen to query the four digit placard numbers used by the trucking industry. This gives responding officers quick access to information about hazardous materials.
Finally, Info-Cop incorporates reporting and auditing tools built on Microsoft's SQL 2000 database. There are pre-designed report tools or users may customize reports using third-party tools.
Info-Cop even gives back to its law enforcement partners. Its national tracking system allows its users to discover information about persons contacted by other agencies who use Info-Cop systems. Whether they're called summons, citations, flags, or warnings, sharing information this way is a big step in the right direction. If it were up to me, I'd call it the National Officer Alert System or NOAS. Today, more than 300 police departments are already using this DOJ-approved system, and the more departments that adopt the Info-Cop system as a standard, the more useful it will become.
Bob Davis supervises the San Diego Police Department's computer lab. He has 27 years of experience on the force.