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Mark43's Cobalt software platform unites a set of law enforcement tools securely...

Transforming Police Reporting with Speech Recognition Technology

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Wednesday, November 28, 2018 -- 11:00 AM PT/2:00 PM ET

An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork*, are turning to smarter tools, such as speech recognition solutions, to help transform their police reporting workflows.

Join us on Wednesday, November 28, 2018 at 2:00 PM ET to hear why these law enforcement professionals are embracing smarter tools to complete higher-quality reports and move mission-critical information within the CAD/RMS faster and more efficiently – all by voice.

This discussion will provide you with an understanding of:

  • What law enforcement has to say about current reporting processes
  • Why officers, especially recruits, want smarter tools to help with police paperwork
  • Why manual reporting has a negative impact on report accuracy and productivity and can hinder criminal proceedings
  • How departments can speed up data entry within the CAD/RMs and move mission-critical information more accurately and efficiently
  • How speech recognition technology can help increase officer safety and improve situational awareness and productivity on patrol
  • Why embracing smarter technology increases community visibility, and minimizes costs

Learn how your department can make incident reporting faster, safer and more complete by registering for our webinar today.

*Role of Technology in Law Enforcement Paperwork Survey 


Eric La Scola, Product Marketing Manager, Dragon, Nuance

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Demystifying the Convergence of LTE and LMR Networks for First Responders

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Thursday, December 6, 2018 -- 11:00 AM PT/2:00 PM ET

Narrowband Land Mobile Radio (LMR) networks and user radio equipment have been the cornerstone of mobile communications for First Responders for decades. The trend from traditional analog to more robust wireless broadband networks in recent years has improved the overall accessibility but questions remain on whether the new networks can provide all the required capabilities First Responders need to do their job.

Increasing demand for bandwidth intensive applications such as video, advanced mapping and analytics, alongside critical voice communications has been driving adoption of broadband LTE cellular networks, such as FirstNet.

Join our panel of industry experts for this insightful 60-minute webinar as they discuss the critical differences between LMR networks and LTE networking, how these technologies can successfully co-exist, and explore the future of critical communications for First Responders.

In this webinar, you will learn:

  • Current and future industry trends for LTE and LMR technologies
  • Challenges and obstacles with the convergence of technologies
  • Real-life examples of successful hybrid communication strategies for First Responders
  • Recommendations for future proofing your agency; adoption of new technologies and how to bridge the gap


Tony Morris, VP North American Sales, Enterprise Solutions, Sierra Wireless

Jesus Gonzalez, Analyst II, Critical Communications, IHS Markit

Ken Rehbehn, Principal Analyst, Critical Communications Insights

Andrew Seybold, Senior Partner, Andrew Seybold Inc.

Departments : Computers & Software

E Team Crisis Management

January 01, 2004  |  by Bob Davis

Online mapping tools allow incident managers to evaluate many factors they might otherwise miss.

Critical incidents have long been a fact of life in American law enforcement. But in the post-9/11 world, agencies need new tools to ensure that all local public safety resources can be brought to bear against an accident, natural disaster, terrorist attack, or other operation that involves numerous personnel from multiple agencies.


One such tool is critical incident management software from Canoga Park, Calif.- based E Team. Founded in 1998, E Team is a provider of crisis management software, serving public agencies of all levels and sizes, as well as private entities and nonprofit organizations. The company’s collaborative software was developed for the federal government’s command-and-control systems, and has become the defacto standard for information exchange between agencies during critical incidents and critical incident drills.


If we’ve learned anything from “9/11” it’s that public safety agencies can do a better job with their communications protocols and infrastructure. E Team addresses this problem with an easy-to-use, versatile software tool for communications interoperability.


Don’t let a term like “interoperability” lead you to believe that the E Team package is a complicated, scary piece of software that requires months and months of intensive training to operate. It isn’t. E Team’s critical management software features an Internet browser-based interface that is so user-riendly even the most novice users can get up to speed with only two to four hours of basic training.

Situation reports can be detailed or bulleted based on the operator’s input.


Such ease of use may raise a few skeptical eyebrows with agencies that need serious software. But let me assure you that E Team’s critical incident management tool is a professional product that has been employed to aid communications at some of the largest agencies in the United States.


In fact, one of the best features of the E Team product is its versatility. The software is fully scaleable, and it can meet the needs of a small, rural volunteer fire department or a major metropolitan police department, allowing them to work together and securely transfer information as quickly as e-mail.


Any agency looking to procure a critical incident management tool is going to have massive amounts of existing digital data that needs to be accessed by the software. E Team’s solution to this problem is a partially open source architecture that allows E Team’s engineering integration personnel to, in most cases, import your existing sources of data. Whether it’s your Computer Aided Dispatch system, GEO, or mapping files, E Team can merge data from your systems onto its servers and into the application.

Using a browser-based interface, E Team allows the user to quickly ID, sort, and review information at the click of a mouse.


Once the data is in the system, you have full control and complete access to it. Whether you prefer to store your data on a wholly owned server, multisite servers managed by your agency’s IT department, or one of E Team’s remote triple secure and redundant servers, you can login and access it from anywhere in the world via wired or wireless access.


What good is that? you might ask. Well, just imagine that you’re in line at Starbucks waiting to get your favorite latte before going into work. Suddenly your pager wails that special alert tone, and your cell phone starts simultaneously vibrating off your waist. You sense something’s up, but you haven’t had that first cup of coffee. Not a problem. Just grab your cup, find a seat, and take out your notebook computer.


In a Starbucks, you’re in one of the newest “wi-fi” hotspots in the nation. So all you have to do is slap in that new “air-card” you’ve wanted to try. Boot your notebook, surf over to one of E Team’s servers, and login. In a matter of moments you’ll be reading alert summaries, status changes, and actions plans. You can even check your available resources and see what’s committed and what’s still available.


Run a critical incident from a Starbucks? It’s not as far-fetched as you might think. And with E Team it’s very secure. E Team’s 128-bit encryption secure socket layer ensures your data is safe. In fact, it’s as safe as your online brokerage account and that trade you just made last week. The software also has internal rules allowing your managers or system administrators to decide who gets to see what and when they see it.


This software is not only nearly impossible to hack, it’s also really difficult to infect. The E Team system is built on IBM’s Domino Web server, making it nearly immune to Web viruses specifically designed to attack Microsoft Web servers.


This came in very handy during last year’s Super Bowl when E Team software was used by my agency, the San Diego Police Department. An Internet worm was released that Sunday just hours prior to Super Bowl XXXVII, and as the virus spread rapidly along the West Coast, our E Team servers continued uninterrupted throughout the entire event, never missing a beat.


Designed to work under the “functional role” position of Emergency Management Centers, E Team’s software licenses are issued to the individual positions such as logistics, personnel, or scribe rather than individual users. This means that a full installation requires only a few seat licenses for several computers rather than a license for each individual user. That can be a real saving on the bottom line, and the company’s assessment group can show you numerous other cost-cutting solutions.


Regardless of how many users you have, the E Team information flow works pretty much the same. Users are required to login and verify their personal profiles, identities, and functional roles. Once this login process is completed, they can create incidents, set status levels, establish triage criteria, and make requests for resources and information sharing.


Accountability is one of the greatest strengths of the E Team solution. The software records every aspect of the incident management from who is logging in, to requests for resources and who fulfilled them, to real-time messaging from the personnel involved in the incident. All of this information is very useful for after-action analysis.


Whether it’s planning dignitary routes and sharing intelligence info with the U.S. Secret Service or working to recover from a natural or manmade disaster, E Team can track and store every little nuance of data from an incident or exercise.


And a new post-incident management module is being tested now in Southern California with the Federal Emergency Management Agency (FEMA). The company and FEMA are working together to develop new ways to help the victims of the massive Southern California wildfires by linking home site info with county assessors’ records with new temporary addresses and phone numbers for the burned out property owners.


A 25-year police veteran and member of the San Diego Police Department, Bob Davis has extensive experience managing technology for major events. He currently runs the SDPD computer lab.

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