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Transforming Police Reporting with Speech Recognition Technology

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Wednesday, November 28, 2018 -- 11:00 AM PT/2:00 PM ET

An exceeding number of police departments and law enforcement agencies, whose officers spend upwards of 3-4 hours a day completing incident reports and other time-sensitive paperwork*, are turning to smarter tools, such as speech recognition solutions, to help transform their police reporting workflows.

Join us on Wednesday, November 28, 2018 at 2:00 PM ET to hear why these law enforcement professionals are embracing smarter tools to complete higher-quality reports and move mission-critical information within the CAD/RMS faster and more efficiently – all by voice.

This discussion will provide you with an understanding of:

  • What law enforcement has to say about current reporting processes
  • Why officers, especially recruits, want smarter tools to help with police paperwork
  • Why manual reporting has a negative impact on report accuracy and productivity and can hinder criminal proceedings
  • How departments can speed up data entry within the CAD/RMs and move mission-critical information more accurately and efficiently
  • How speech recognition technology can help increase officer safety and improve situational awareness and productivity on patrol
  • Why embracing smarter technology increases community visibility, and minimizes costs

Learn how your department can make incident reporting faster, safer and more complete by registering for our webinar today.

*Role of Technology in Law Enforcement Paperwork Survey 


Eric La Scola, Product Marketing Manager, Dragon, Nuance


Special Handling

New technologies and tools make unwrapping ‘suspicious packages’ safer and easier for bomb techs.

June 01, 2002  |  by Dave Douglas

Most cops, yourself probably included, cringe when they get a radio call that goes something like this: "One Adam Whatever, respond to the Free Clinic and evaluate a 'suspicious package.'" Those last four words, "evaluate a suspicious package," always make those little cop hairs on the back of your neck stand straight out like the quills on a porcupine being chased by a hungry dog.

The scenario always goes something like this. After parking about a block away and upwind, like they taught you in your "Responding to Critical Incidents" classes, you coax the throngs of onlookers and bystanders a good distance away from the suspect package and start gathering information. Then the survey begins. You take note of the size of the item, the shape, any unusual markings, weird stains, strange noises, or addresses. Is there any articulated threat? Is anything written on the package like "Death to the Zionist Imperialist Lapdog Capitalist Pigs of Satan with Stinky Feet"? You ask why the package is suspicious and who reported it.

Finally, you have enough information to know that you have no idea at all what the heck is in this suspicious package. So, strictly adhering to rule number one of law enforcement work, which we all know is to return home alive and in one piece, you call for the Bomb Squad, Explosive Device Unit, Hazardous Devices Section, Things that go Bang Real Big Detachment, or whatever your agency calls it. And wait, and wait, and wait.

Those guys take forever, don't they? I know they do. I used to be one of them, before I got too old and brittle and went off to retirement's little waiting room, the In-Service Training Unit.

Contrary to popular police opinion, we did not stop for lunch and pick up the dry cleaning on the way to the scene. The reason it took so long for us to arrive is that we were looking at maps of the area, talking to the watch commander, getting the fire department lined up, summoning EMS, and generally going down a response protocol checklist.

Once everything was in place, perimeter set, EMS in a safe close-by hidey hole, fire department standing by, and everyone briefed on what to do if the package sends us on a real fast ride, we donned the 100-pound bomb suits and approached the suspected device. Back then, the approach usually included bringing a portable X-ray generator and film cassette. The cassette went on one side of the suspected device and the generator on the other. A timer functioned the X-ray, and a second approach was made to retrieve the film cassette. Then it was back to the vehicles to develop the film.

Robots, like this model from REMOTEC, allow bomb techs to identify suspect packages from remote and safe vantage points.

Usually the X-ray was "inconclusive" meaning that we, like the very first responding patrol officer, still had no idea what the heck we had. So our next step was to take a disrupter up to the suspected device and blast it open with a jet of water propelled out of a tube with a .50 caliber cartridge.

Sometimes, this "render safe procedure" revealed that the suspicious package was actually a bomb. Fortunately, most times, it was nothing. For example, we were called to the airport once, and it turned out that the suspected bomb was a canvas bag of adult entertainment devices that some 30-something publishing executive left, by accident, at the bottom of the aircraft stairs. I'm told that the look on her face was priceless when she figured out what the delay and all the hubbub was about. Of course, that was about the same instant that three of her battery-powered little buddies went skittering across the tarmac assisted by a jet of water moving at about 2,000 feet per second.

New devices have been introduced since the days I was a bomb tech, and there is astounding technology being introduced every day now to help bomb techs do their jobs more efficiently and more safely. But don't expect the squad to arrive minutes after they're called. The technicians still need to load up all their stuff and drive to your location while resisting the temptation to stop for a snow cone.

Metal Men

Probably the single most important advancements in bomb tech safety have come from the field of robotics. Robots are very expensive to purchase, but when compared with the cost of losing or maiming a bomb tech or patrol officer, many departments have decided it's money well spent. The emotional price paid by the department and especially the officer's family is incalculable.

Robots are fearless and they don't have families. And believe me, the more a bomb technician can do remotely, the better off everyone is. There's a reason we wear those shirts that read: "I am a bomb technician. If you see me running, catch up." If you can see the bomb, it can kill you. About 300 to 900 feet is a good distance, depending on the size of the device.

REMOTEC, a subsidiary of Northrop Grumman Corp., produces the Andros, Wolverine, and Wheelbarrow models of service robots for bomb squad duties and military explosive ordnance disposal (EOD) teams. The user list includes the British Ministry of Defense, U.S. Department of Defense, the FBI, and other international agencies and organizations. These systems were also used extensively during the Gulf War and are currently making little robot tracks in the sands of Afghanistan on mine clearing duties.

Explosive Fashions

When a bomb tech has to personally approach a suspect device, he or she must rely on protective clothing. The Med-Eng EOD 7B and Med-Eng EOD 8 suits are generally what the well-dressed bomb tech wears to the big dance.

The newer EOD 8 suit and helmet system offers improved flexibility, more blast induced head acceleration protection, and increased overpressure protection against ground-reflected blast waves. All of which are critical to your survival when dealing with things that can make various body parts detach and move in all compass directions.

It may be a strange concept for non-bomb tech's to grasp, but one of the greatest threats to our survival during a critical incident is body heat. Bomb suits are hot, very hot, and heat exhaustion, even heat stroke, are real dangers.

Med-Eng’s EOD 8 suit is a state-of-the-art system that offers more protection and improved maneuverability over earlier Med-Eng systems.

In the "olden days" of the 1990s, we would wear blue ice packs sewn into a vest and worn between our T-shirts and the bomb suit. Problem was, when the ice packs were fresh, they were so cold they would burn your skin, and when they warmed up, they became a bunch of water sloshing around and weighing you down. Either way it was really disconcerting when you were trying to figure out if you should cut the red wire or the blue wire. (Bomb tech joke, that stuff only happens in the movies.)

Med-Eng now produces the BCS-3A and BCS-3R Body Cooling Systems. The body cooling systems are actually suits that look a little like long underwear with a pump and temperature regulating system. They are worn under bomb suits and greatly extend the time that a tech can spend in the suit. The product line is already well established with a client base that includes hazardous industrial occupations, the U.S. Dept. of Energy, and the defense departments of several nations. The BCS system is even used by astronauts in the Space Shuttle and the International Space Station.

CONTINUED: Special Handling «   Page 1 of 2   »

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