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Mark Rivera

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Mark Rivera, Customer Retention Manager and CJIS Security Compliance Officer with Vigilant Solutions, served for sixteen years with the Maryland State Police, retiring at the rank of First Sergeant with thirteen of those years at the supervisory and command level. He holds a Master of Science Degree in Management from The Johns Hopkins University and Secret clearance through the FBI, Baltimore.

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Articles - Careers & Training

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<p class=&quot;PHOTOCAPTIONCAPTIONS&quot;>Photo: &copy;istockphoto.com</p>

12 Keys to a Successful Career  

August 12, 2016

By Amaury Murgado

There's a lot you can learn from veteran and retired officers who have worn the badge before you, including how to thrive and prosper in the law enforcement profession.

The Three Things Only You Can Control  

August 12, 2016

By Amaury Murgado

Wouldn't you rather work with someone who has a good attitude? So would everyone else.

<p>Photo: Michael T. Rayburn</p>

Don't Fear the Recoil  

August 9, 2016

By Michael T. Rayburn

Some agencies have sold off their shotguns or traded them away in favor of the rifle. Rifles are great, but so are shotguns, and you should have both.

<p>Law enforcement agencies need to communicate in greater depth and with much more precision when dealing with the media. (Photo: iStockphoto.com)</p>

Media: Getting in Front of the Story  

August 9, 2016

By Rod Bernsen

I know one thing for sure: neither cops nor reporters understand each other. The role of the media is to be a check on government, including law enforcement. And law enforcement's role is the motto written on the side of LAPD's patrol cars: "to protect and to serve."

<p>Photo: AMU</p>

Cutting Edge Curriculum  

July 8, 2016

By Melanie Basich

The field of law enforcement is becoming ever more complex, and universities' offerings are evolving to keep pace with these changes.

In Praise of Pepper Spray  

July 8, 2016

By Michael D. Schlosser

While a TASER may be a better option at times, pepper spray can be a practical choice. The key is to know when the use of pepper spray is appropriate and will be effective.

Lead, Don't Blame  

July 8, 2016

By Amaury Murgado

In today's world there are supervisors who act to protect themselves from the fear of failing, the fear of confrontation, and the fear of dealing with their own mediocrity.

Battling Blue Despair  

July 8, 2016

By Jon Adler

Unfortunately, there's no body armor to repel blue despair, but we can help triage the mental and emotional wounds before they become fatal.

<p>Photo: istockphoto.com</p>

How to Maximize Retirement Income  

June 9, 2016

By Bill Hubbard

When you are in the middle of your law enforcement career, you are caught on the merry-go-round of your career, stretching and straining to reach the brass ring known as "retirement." But there is retirement and there is retiring well and in comfort.

Why Officers Need Advanced Medical Training  

June 9, 2016

By Lawrence Heiskell

The days are over where officers stood around calling for medical aid on their radios while a victim or even suspect bled to death. The public expects officers to render aid and attempt to save lives.

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