FREE e-Newsletter
Important News - Hot Topics
Get them Now!
Anonymous Cop

Anonymous Cop

Anonymous Cop is a veteran police officer in a big city Midwestern police department.

Mark Clark

Mark Clark

Mark Clark is the public information officer for a law enforcement agency in the southwest. He is also a photographer and contributor to POLICE Magazine.

7 Tips for Handling the Unusual Call

Follow these seven suggestions to smoothly respond to calls that are beyond the norm.

October 04, 2012  |  by - Also by this author

Photo: POLICE file
Photo: POLICE file

If it is true that fortune favors the prepared, then it makes sense for law enforcement to have as much prior contingency planning in place as possible. To that end, there are several things patrol personnel can do in the absence of otherwise readily available protocol.

1. Have a "go-to" checklist of sources to contact. Include legal contacts—the circumstances confronting you may actually dictate if that involvement is neither warranted, nor wanted.

2. Establish flexibility in your own ability to plan and adapt to new situations.

3. Develop contingencies for contingencies. Realize that the complicated may become more so. Do all that you can to avoid creating "domino-type" scenarios wherein additional people fall prey to circumstances.

4. In the absence of a policy and procedures manual to address the problem, consider exploiting the Internet. A multi-casualty plan is available online as are procedures to follow in the aftermath of a nuclear or radiological incident. There are a variety of such federal resources available online.

5. Be sure not just to make notifications of agencies that you want to, but those that you may be required to such as the National Transportation Safety Board, Centers for Disease Control, FBI, etc.

6. Look for the silver lining in such events. Share the lessons learned through in-house critical incident debriefings (where appropriate) or via e-mail. Recognize the chance to develop mutual protocol and alliances with other agencies and resources.

7. Have a psychological safety net in place. Whether it is your faith, your family, friends, or professional counseling, don't hesitate to exploit assistance where and when you can find it.

With sufficient desire and foresight, it may even become normal for you to be regarded as the go-to guy in handling the unusual.


Unusual Calls: Beyond the Norm

Tags: Odd Crimes, Emergency Management, Agency Cooperation

Be the first to comment on this story

POLICE Magazine does not tolerate comments that include profanity, personal attacks or antisocial behavior (such as "spamming" or "trolling"). This and other inappropriate content or material will be removed. We reserve the right to block any user who violates this, including removing all content posted by that user.

Other Recent Blog Posts

SHOT Show 2015: Days 1 and 2 on the Floor
It doesn’t seem to be a “year of the gun” but more of a “year of the gun stuff,” as many...
SHOT Show 2015: Report from Industry Day at the Range
The biggest challenge for me was to narrow down those firearms and products that are...

Get Your FREE Trial Issue and Win a Gift! Subscribe Today!
Yes! Please rush me my FREE TRIAL ISSUE of POLICE magazine and FREE Officer Survival Guide with tips and tactics to help me safely get out of 10 different situations.

Just fill in the form to the right and click the button to receive your FREE Trial Issue.

If POLICE does not satisfy you, just write "cancel" on the invoice and send it back. You'll pay nothing, and the FREE issue is yours to keep. If you enjoy POLICE, pay only $25 for a full one-year subscription (12 issues in all). Enjoy a savings of nearly 60% off the cover price!

Offer valid in US only. Outside U.S., click here.
It's easy! Just fill in the form below and click the red button to receive your FREE Trial Issue.
First Name:
Last Name:
Zip Code:
We respect your privacy. Please let us know if the address provided is your home, as your RANK / AGENCY will not be included on the mailing label.
E-mail Address:

Police Magazine